Returns

 

You can get a refund of the purchase price, but not the postage, for any adapter returned in unmodified condition within a reasonable time after purchase

If you want to return an adapter, please mail it to

BK Grips

P O Box  440022

St. Louis, MO  63144-0422

Please send an email to kip@bkgripps.com when you have actually mailed the adapter.  We only check the PO box about once a month, but will start checking every day if something is known to be on the way.

Please note that this address is FOR RETURNS ONLY.  Do NOT mail an order to this address.  See the Payment tab for an explanation why an order received at this address will not be processed, and any payment received will be shredded, not returned.  (You can void a personal check and put it back in your account, but if you send a cashier’s check or money order you’ll lose it.)

Return Shipping Packaging:  When making a return, some customers have reused the Priority Mail Flat Rate Box that was used to deliver grip adapters in the first place.  That’s fine, AS LONG AS YOU APPLY PRIORITY MAIL POSTAGE.  It is unlawful to use those boxes for any purpose other than mailing by Priority Mail.  A customer recently reused a box and only applied Media Mail postage.  I managed to talk the local post office out of returning the box to sender for inadequate postage, but will let that happen if the situation occurs again.  SO – if you’re going to reuse the box, be sure to put Priority Mail Postage on it!